Woo Casino FAQ
Here, you’ll find a comprehensive guide to all your queries and concerns about our online gaming platform. Whether you’re new to Woo Casino or a seasoned player, this section is designed to provide you with detailed answers to common questions, from account registration and bonuses to game rules and security measures. Our aim is to ensure a smooth and enjoyable gaming experience for every member of the WooCasino community.
How do I create Woocasino account?
Creating a Woocasino account is a simple process. Start by clicking on the 'Sign Up' button located in the top corner of the website. Fill out all the necessary information, then check your email for a verification link. Once you click the link to verify your email address, your account will be active and ready for use. You can begin playing immediately.
What should I do if I have forgotten my password?
The quickest option to reset the password is to click on the 'Forgot Password?' link. This will send a reset link to your email. In case you are unable to reset your password or do not receive the email, don't hesitate to reach out to our customer support team through LiveChat or by sending an email to [email protected] We'll deal with it as soon as possible.
Where can I purchase Bitcoins?
We believe that fair play is as important as establishing trust and maintaining long-term relationships with our clients. That's why we offer Provably Fair games, which means that all results are not faked and can be independently verified by players. We also make sure that all of our games comply with the RNG certification and fairness requirements set forth in our Curacao gaming license.
What currencies does Woocasino accept?
We accept USD, EUR, AUD, CAD, NOK, PLN, NZD, CZK HUF. You can also pay with Bitcoin for faster and more secure transactions.
Are there any deposit or withdrawal fees?
Factors such as the currency and method you choose will affect pricing. Some options are free while others incur a small fee. For more detailed information, please visit our Payments page.
Will I be charged any fees for making deposits or withdrawals?
It depends on the currency and the payment method you choose. Some of them are free, but others come with a small fee. Please, visit our Payments page to get more information.
What is a bonus?
Bonuses are a form of additional funds added to your account balance. The amount of a bonus can vary depending on the promotion, and players must fulfill certain wagering requirements before they can withdraw any bonus money.
How do I claim my welcome bonus?
To claim your welcome bonus, you must make a minimum deposit of €20 (or its equivalent in other currencies). Remember to enter the bonus code into the appropriate field on the deposit screen and click 'Add'. Once your deposit has been processed, the bonus will be automatically credited to your account.
Can I play casino games without spending any money?
Absolutely! Woocasino offers its players the option to play in Demo mode. This feature not only enables you to play without any risk of losing real money but also gives you the opportunity to hone your skills and gain experience. It allows you to become more confident and well-versed in playing with real money.
Will I need to verify my account when I make a deposit or withdrawal?
Yes, Woocasino may require you to verify your account at certain times. If you receive a request for verification, you will have a two-week period in which to complete the process.